Paid Ads for Healthcare Providers: A Careful Guide

Healthcare is a restricted advertising category. Here is how private providers can still fill the diary, safely.

The short answer. Paid ads for private healthcare providers work best with Google Search campaigns on condition and service searches, a landing page per major condition, wording that describes the service and not the person's condition, careful Meta campaigns written to health policy, and call and form tracking through to booked appointments. Real clinic accounts reached £25.64 per conversion over 15 months and £18.23 on another.

The restrictions

Google and Meta restrict health claims, personal-attribute wording and some targeting. In the UK the ASA's CAP Code also applies. Ads that imply knowledge of a person's condition or promise cures are the usual cause of rejection. See the healthcare ad policy guide.

Google: where patients start

Most new patients search for a condition, a symptom or a service near them. Each major condition deserves its own page and ad group, and phone calls matter as much as forms.

Meta: careful and supporting

Meta works for education and practitioner trust, within its health standards. For acute conditions Search is usually the engine.

Real costs

AccountConversionsCost per conversion
Clinic, 15 months388£25.64
Clinic282£18.23
Higher-value rehab programme277$61.79

Different areas, treatments and currencies, so treat these as examples, not a forecast.

Track to the appointment

Call tracking plus a way to mark which enquiries booked and attended. Without it, the account looks worse or better than it is.

Common questions

Can private clinics advertise on Google and Meta?

Yes, within each platform's health policy and the CAP Code.

What does an enquiry cost for a clinic?

Real accounts ranged from about £18 to about £26. Yours depends on area and condition.

Is this legal advice?

No. Check platform policies and your regulator.

Should I use before and after images?

They are restricted on Meta and risky elsewhere in cosmetic categories.

Keep reading

Edward EatonEdward EatonMarketing and ads specialist

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